Introduction
CoffeeEgg (“we,” “us,” “our,” or “Company”) operates https://coffeeegg.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
1. Information We Collect
1.1 Personal Information
- Name, email address, phone number
- Shipping and billing addresses
- Payment information (processed securely)
- Order history and product preferences
- Coffee type and roast preferences (optional)
1.2 Automatic Data
- IP address, browser type, pages visited
- Cookies for preferences and cart tracking
- Device information and location data
2. How We Use Your Information
- Process and fulfil orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our website and services
- Send promotional emails (with consent)
- Detect and prevent fraud
- Analyse website usage and trends
- Send coffee recommendations and brewing tips
3. Sharing Your Information
3.1 We DO NOT Sell Your Data
CoffeeEgg does not sell your personal information to third parties.
3.2 We May Share With
- Payment processors and shipping carriers
- Printify (print-on-demand production)
- Roastify (coffee sourcing and fulfillment)
- Email service providers
- Analytics providers
- Legal authorities when required by law
Supplier Data: When you order, your name, address, and order details are shared with Printify for printing/merchandise and Roastify for coffee roasting and fulfillment. These partners are contractually obligated to protect your information and comply with data protection standards.
4. Data Security
We use SSL encryption, secure payment gateways, regular security audits, restricted data access, and data backups to protect your information. However, no method is 100% secure.
5. Your Privacy Rights
Under UK law, you can:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Request data portability
- Withdraw marketing consent
- Object to data processing
Contact support@coffeeegg.com with “Data Request” in the subject line. We’ll respond within 30 days.
6. Cookies
Our Site uses cookies to remember login info, track shopping carts, analyse traffic, personalise content, and measure ad effectiveness. You can control cookies through your browser settings.
7. Marketing Communications
We may send promotional emails about new coffee blends, sales, and brewing tips. Unsubscribe by clicking the link in any email or updating your preferences in your account settings.
8. Age Restriction
CoffeeEgg is for users 18+. We don’t knowingly collect data from minors without parental consent.
9. Third-Party Links
Our Site may contain links to third-party websites. We’re not responsible for their privacy practices. Review their privacy policies before providing information.
10. International Data Transfers
Your data may be transferred to countries outside the UK, including Printify and Roastify partner locations. By using our Site, you consent to these transfers with appropriate safeguards in place.
11. Changes to This Policy
We may update this Privacy Policy periodically. We’ll notify you of significant changes by updating the date and posting the new policy. Continued use means you accept updates.
12. Contact Us
Email: support@coffeeegg.com